Cain Hayes to leave Gateway Health for CEO position in Boston

CAIN HAYES, who currently is the President and CEO of Pittsburgh-based Gateway Health, will assume the CEO role of the combined organization of Tufts Health Plan and Harvard Pilgrim Health Care, in Massachusetts, on July 5.

The New Pittsburgh Courier has learned that Gateway Health President and CEO Cain Hayes has been named the next chief executive officer of the combined organization of Tufts Health Plan and Harvard Pilgrim Health Care. The announcement was made on May 20.

Tom Croswell, who has served as the CEO of the organization since it officially combined on Jan. 1, announced his retirement in late January, and will serve in an advisory role through the end of July.

“On behalf of the board of directors and the entire organization, we are delighted to welcome Cain as our new CEO,” said Joyce Murphy, board chair of the Tufts Health Plan and Harvard Pilgrim Health Care organization, in a press release obtained by the Courier.

“Cain brings a wealth of experience to this role both as a proven leader and seasoned health care veteran with a distinguished track record of success. His experience, values and mission-oriented leadership make him well-suited to lead the organization into the future.

The board is confident that Cain, supported by our leadership team, will drive this next chapter for our organization and advance our mission for many years to come.”

“I’m honored to serve as the new CEO of the Tufts Health Plan and Harvard Pilgrim Health Care organization,” said Hayes, in the press release. “I have long admired both heritage organizations’ rich legacies and strong commitment to their members, customers and providers, as well as the positive impact they have had in communities throughout New England.

I am thrilled about the opportunity to lead the organization to its full potential in helping shape health care to better serve our members and communities.
I look forward to working with all my colleagues in building on the strong foundation they have created in making high-quality health care more accessible and affordable throughout the region.”

Hayes joins the organization from Gateway Health, which is based in Pittsburgh. In his current role there, he’s responsible for the strategy and day-to-day operations of one of the nation’s top-ranked managed care organizations. Prior to joining Gateway Health, Hayes served as president and
COO of the Health Business at Blue Cross and Blue Shield of Minnesota.
Prior to joining Blue Cross, he was president of National Accounts, president of the Mid-America region and president of the Government- sector and Labor
division for Aetna.

“I would like to congratulate Cain on his appointment and welcome him to our organization,” said Croswell, CEO of the Tufts Health Plan and Harvard Pilgrim Health Care. “I look forward to working with him to ensure an effective and smooth leadership transition.”

The appointment of Hayes follows a thorough recruitment process overseen by a selection committee of the board, which vetted and interviewed a diverse slate of experienced internal and external candidates. The committee retained a national executive search firm to provide support through the search process.

While at Gateway Health, Hayes was adamant about his commitment to company diversity and equity. He helped procure a “10 Commitments Impacting Our People” business operations and community partnerships plan to help drive impactful change in the communities that Gateway serves.
Some of those commitments included a 25 percent representation of Black executives by the end of 2021, an internship program at Gateway that targets students from Black colleges, increasing the overall funds spent with Black-owned businesses, and targeting at least 25 percent of its charitable giving towards organizations that address challenges faced by impoverished Black communities.

“We recognize that many of these commitments may be challenging and a significant change for our organization,” Hayes said when the new plan was unveiled. “However, we firmly believe these are the right steps to take in order to accelerate long-term change in our neighborhoods while prioritizing building a support system for the Black community.”

About the organization
The combination of Tufts Health Plan and Harvard Pilgrim Health Care represents the coming together of two of New England’s most iconic nonprofit health care companies. Representing nearly 90 years of combined service to our members and the community, together the organizations are building upon their diverse legacies and innovative collaboration by making it their purpose to guide and empower healthier lives for their members —no matter their age, health, race, identity or income.

While at Gateway Health, Hayes was adamant about his commitment to company diversity and equity. He helped procure a “10 Commitments Impacting Our People” business operations and community partnerships plan to help drive impactful change in the communities that Gateway serves.
Some of those commitments included a 25 percent representation of Black executives by the end of 2021, an internship program at Gateway that targets students from Black colleges, increasing the overall funds spent with Black-owned businesses, and targeting at least 25 percent of its charitable giving towards organizations that address challenges faced by impoverished Black communities.
“We recognize that many of these commitments may be challenging and a significant change for our organization,” Hayes said when the new plan was unveiled. “However, we firmly believe these are the right steps to take in order to accelerate long-term change in our neighborhoods while prioritizing building a support system for the Black community.”

About the organization
The combination of Tufts Health Plan and Harvard Pilgrim Health Care represents the coming together of two of New England’s most iconic nonprofit health care companies. Representing nearly 90 years of combined service to our members and the community, together the organizations are building upon their diverse legacies and innovative collaboration by making it their purpose to guide and empower healthier lives for their members —no matter their age, health, race, identity or income.

 

The appointment of Hayes follows a thorough recruitment process overseen by a selection committee of the board, which vetted and interviewed a diverse slate of experienced internal and external candidates. The committee retained a national executive search firm to provide support through the search process.

 

While at Gateway Health, Hayes was adamant about his commitment to company diversity and equity. He helped procure a “10 Commitments Impacting Our People” business operations and community partnerships plan to help drive impactful change in the communities that Gateway serves.

Some of those commitments included a 25 percent representation of Black executives by the end of 2021, an internship program at Gateway that targets students from Black colleges, increasing the overall funds spent with Black-owned businesses, and targeting at least 25 percent of its charitable giving towards organizations that address challenges faced by impoverished Black communities.

“We recognize that many of these commitments may be challenging and a significant change for our organization,” Hayes said when the new plan was unveiled. “However, we firmly believe these are the right steps to take in order to accelerate long-term change in our neighborhoods while prioritizing building a support system for the Black community.”

About the organization
The combination of Tufts Health Plan and Harvard Pilgrim Health Care represents the coming together of two of New England’s most iconic nonprofit health care companies. Representing nearly 90 years of combined service to our members and the community, together the organizations are building upon their diverse legacies and innovative collaboration by making it their purpose to guide and empower healthier lives for their members —no matter their age, health, race, identity or income.

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