DIRECTOR – CUSTOMER LOYALTY
#1 Cochran Buick GMC, Inc. has one opening for Director – Customer Loyalty in Pittsburgh, PA to work closely with management & our growing Marketing & Brand team & leverage data science to identify customer needs & create customer segments to effectively grow revenue.
Provide advice & guidance on CRM strategy that successfully engages & retains customers from purchase to repurchase. Collaborate w/VP & Chief Brand Officer in defining & establishing a vision, roadmaps, strategic plans, & procedures for creation & development of effective customer loyalty & engagement program using customer research & projected business impact.
Participate in research & focus groups, conduct data analysis, & discern common themes & patterns within available customer feedback to fully understand the customer’s voice, & design, develop, & execute customer loyalty & engagement strategies. Advise management & staff in the development & execution of overall customer loyalty program, including personalization strategies, customer feedback tools, triggered user journeys, communications cadence, & efficient, user-friendly call routing protocols. Ensure program success & efficiency by partnering in resource discussions, training, content development, scripting, & survey creation. Local telecommuting allowed up to 2 days per week. Reqs: Bachelor’s degree in Marketing, Business, Commerce or related field. Must have 5 years exp. managing loyalty programs, CRM strategies, data segmentation, marketing automation & customer lifecycle journeys. Must be knowledgeable of: (1) Applying data science to measure & focus on business KPIs to effectively prioritize projects based on potential business impact; (2) Digital deployment of loyalty programs, including mobile app-based programs; & (3) Agile development practices, user experience & actionable customer needs statements. Send resumes to: Ms. Courtney Halle at challe@cochran.com with job title Director – Customer Loyalty in subject line.
American Eagle Outfitters, Inc., headquartered in Pittsburgh, PA, seeks a Senior Linux Engineer. This is a fully remote position, and the employee can work from anywhere in the United States to be responsible for the analysis, design, engineering, testing, documentation, implementation, maintenance, operation and functionality for over 600 Red hat Linux systems and related tools, as well as the support of business system users. Apply at https://aeo.jobs with cover letter, resumé and salary requirements.
SOFTWARE ENGINEER,
DATA ENGINEERING
Duolingo, Inc. has multiple openings for Software Engineer, Data Engineering in Pittsburgh, PA to perform following duties: (i) Under supervision develop end-to-end delivery of data engineering products, from architecture & design to implementation to maintenance & growth; (ii) Collaborate across internal business teams & cross-functional stakeholders to design & develop high-quality software & architectures for data eng.; (iii) Partner w/other engineers to build scalable data eng. processing systems; (iv) Support technical strategy, by breaking problems into deliverable components, & working closely w/engineering teams; (v) Develop &/or implement next-generation data-driven models & algorithms; (vi) Architect & deploy robust data eng. infrastructure that can support training, evaluation, deployment, & monitoring; (vii) Build & deploy data eng. infrastructure on cloud services: (viii) Write & present summaries of data eng. analysis of features to relevant stakeholders; (ix) Submit code to be reviewed by superiors, & review coding of peers & contractors; & (x) Submit finished projects to quality assurance team. Reqs: Bachelor’s degree in Mathematics, Statistics, Language Technology, Computer Science or Computer Science related field. Must have knowledge of (i) Statistical techniques or theory; (ii) Probability distributions; (iii) Algorithms; (iv) Data Analysis and (v) Programming languages (Python or Java). Email resume to: jobs@duolingo.com with Job No. 960 and title “Software Engineer, Data Engineering” in subject line.
Evoqua Water Technologies LLC’s Pittsburgh, PA, office seeks Expert Field Service Technicians (multiple openings) to initiate, control, and execute field service activities at customer sites in a safe and efficient manner. This is a fully remote position with a heavy focus on project on-site duties, and the employee can work from anywhere in the United States when not required on site during construction activities. Apply at https://careers.evoqua.com, #34762.
ADMINISTRATIVE ASSISTANT TO THE CHIEF FINANCIAL OFFICER
Pittsburgh Regional Transit is seeking an Administrative Assistant to the Chief Financial Officer to be responsible for the management and implementation of various administrative processes and programs that directly impact the Finance Department’s internal business processes for the Port Authority of Allegheny County d/b/a Pittsburgh Regional Transit (PRT). The position performs duties that encompass a wide variety of PRT programs and a range of issues dealing including daily administrative duties and departmental activities, and professional communication. Duties can include administrative support such as typing and formatting a variety of documents, receiving, and directing phone calls, scheduling appointments, and arranging meetings and travel, processing mail and timesheets for the division staff and ordering supplies. The position reports directly to the Chief Financial Officer and involves maintaining a high degree of confidentiality, trust, and relationship building.
Essential Functions:
- Prepare documentary materials for use and/or approval by the Finance Division in appearances before community groups, committees, State and local partners, and interagency meetings.
- Schedules appointments and plans for meetings, conferences, and travel; secures approval of dates and times with appropriate individuals for the division chief and associated division staff.
- Types, formats, edits, and maintains reports, correspondences, memorandums, administrative and policy documents for Chief Financial Officer and associated division staff.
- Opens, logs and routes incoming division chief’s mail; forwards outgoing division chief’s mail, including completion of internal hand deliveries and coordination with delivery services of external hand deliveries.
- Processes and/or prepares confidential documents.
- Participate in, track, and carry out a variety of assignments and projects that are usually of a complex nature cutting across several departments for PRT. You will be required to have foundational knowledge about PRT and its interrelationship with the Department of Transportation, state, and local transportation agencies.
Job requirements include:
- Associates Degree in Business Administration, public administration, or related field from an accredited school. Related experience may substitute for education on a year-for-year basis.
- Ideal candidate will possess a minimum of three (3) years of experience leading key organizational activities, managing multiple tasks, and liaising coordinated activities directly for a member of a senior leadership team or executive within a company or business.
- Ability to identify problem areas and evaluate, recommend, and implement solutions to resolve complex organizational challenges.
- Ability to establish cooperative relationships with internal and external stakeholders.
- Strong written and verbal communication skills; strong listening skills.
- Strong presentation skills and the ability to communicate with diverse set of stakeholders.
- Ability to work well without close supervision and demonstrate initiative.
- Ability to manage multiple tasks.
- Demonstrated ability in Windows, Word, and Excel.
Preferred attributes:
- Bachelor’s Degree in Business Administration, public administration, or related field from an accredited school.
We offer a comprehensive compensation and benefits package. Interested candidates should forward a cover letter (with salary requirements) and resume to:
Missy Ramsey
Employment Department
345 Sixth Avenue, 3rd Floor
Pittsburgh, PA 15222-2527
MRamsey@RidePRT.org
EOE
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