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Has tipping culture gone too far?

by Laura Onyeneho Houston Defender Americans are at a tipping point—with tipping, that is. There is an increased frustration with “tipflation,” the pressure to tip at places...

The business of tipping: Experts, unions, and tip workers weigh in on gratuity

 WHEN YOU TIP, you’re not simply providing workers with a treat for doing a good job — you’re paying for their ability to survive....

Tipping etiquette and norms are in flux − here’s how you can avoid feeling flustered or ripped off

by Nathan B. Warren, BI Norwegian Business School and Sara Hanson, University of Richmond Tipping has gotten more complicated – and awkward – in North...

People of color get so used to discrimination in stores they don’t always notice bad customer service

by Samantha N. N. Cross, Iowa State University; Stephanie Dellande, Menlo College, and Sterling Bone, Utah State University The Research Brief is a short take...

Business Calendar

BoardsWork! DEC. 12—The Robert Morris University Bayer Center for Nonprofit Management will host the BoardsWork! Training Cohort for Business Professionals from 8:30 a.m.-4:30 p.m. at...

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