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Hospitality

Has tipping culture gone too far?

by Laura Onyeneho Houston Defender Americans are at a tipping point—with tipping, that is. There is an increased frustration with “tipflation,” the pressure to tip at places...

Traveling “Black in Tulum, Mexico” for the holidays and beyond

by Donald James, For the Michigan Chronicle There is a good chance that Tulum, Mexico, doesn’t come to mind when thinking about Mexican getaway destinations...

Bad managers, burnout and health fears: Why record numbers of hospitality workers are quitting the industry for good

Dealing with customers every day can put significant stress on hospitality workers. AP Photo/Mark Lennihan by Andrew Moreo, Florida International University; Imran Rahman, Auburn University;...

Renaissance Pittsburgh Hotel welcomes new GM

Paul Newmaster   This month, the team at The Renaissance Pittsburgh Hotel welcomed a new General Manager, Paul Newmaster, previously General Manager of...

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