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Retailers that make it harder to return stuff face backlash from their customers

Shoppers line up with returns and exchanges at L.L. Bean in Freeport, Maine, on Dec. 26, 2010. Jill Brady/Portland Press Herald via Getty Images by...

Tiff Massey’s ‘7 Mile & Livernois’ exhibition isn’t just about a neighborhood – it’s a tribute to Black Detroit

Tiff Massey poses with a Cadillac to promote her exhibition about metalsmithing, jewelry and the city’s streets. Detroit Institute of the Arts by Samantha Noël,...

Black Friday approaches with fewer bargain-hunting options nationwide

  As Black Friday approaches, shoppers across the United States prepare for the holiday shopping rush against widespread retail closures. More than 2,000 stores are...

As Yelp turns 20, online reviews continue to confound and confuse shoppers

People have a tough time discerning a fake review from a real one. Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images by Ann Kronrod, UMass Lowell For the...

Happy 50th birthday to the UPC barcode – no one expected you would revolutionize global commerce

Beep. Virusowy/E+ via Getty Images by Jordan Frith, Clemson University The first modern barcode was scanned 50 years ago this summer – on a 10-pack of chewing...

Practical presents for tech enthusiasts: 5 ideas to spark joy

  (BPT) - Are you struggling to find the perfect gift for your tech-savvy loved one? Don't worry. Tech-Life expert Jennifer Jolly knows the best...

Americans are tiptoeing out of economic turmoil this holiday shopping season

by Ayalla A. Ruvio, Michigan State University and Forrest Morgeson, Michigan State University With two big shopping days on the horizon – Black Friday and...

Talking puppy or finger puppet? 5 tips for buying baby toys that support healthy development

Parents tend to talk to kids more when they play together with traditional toys versus tech toys. iStock / Getty Images Plus by Brenna Hassinger-Das, Pace...

Social media scatters your brain, and then you buy stuff you don’t need

by Matthew Pittman, University of Tennessee Social media can be mentally draining. And when mentally drained, you are more likely to be influenced by a...

Still buying gifts? Why ‘buy now, pay later’ could be a dangerous option for many holiday shoppers

by Jay L. Zagorsky, Boston University Gift-givers hoping to splurge this holiday season despite the pinch of high inflation have an easy option: buy now,...

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