Need help with daily needs and emergencies? Turn to 211.

 PA 211 Southwest links people in our region with health and human services via an easy-to-remember phone number:  211. Other connection options include chat, text or online at pa211sw.org.

Nearly 507,000 reached out to 211 last year and received referrals to services to help  with everyday needs, such as:

Getting a ride to a doctor’s appointment.

Accessing a digital connection and navigation for a telemedicine visit.

Getting meals delivered to an elder’s apartment.

Scheduling free tax preparation appointments.

211 also assists when there’s an emergency, such as:

A mental health crisis.

Financial problems with rent, utility bills, or a mortgage payment.

Shelter for people experiencing domestic violence.

Operated by the United Way of Southwestern Pennsylvania, PA 211 Southwest receives support from Peoples Gas and Duquesne Light Company. The organization maintains a list of 8,000 human services providers that accept referrals and works with local and county governments and service providers to make sure important information is easy to find when people need it most.

Each day, trained 211 specialists, known as resource navigators, connect people to services, including:

Basic needs like food banks, shelters, health insurance, low-cost internet, and help with rent and utility bills. 211 also schedules thousands of free tax preparation appointments.

Health needs, including access to mental health crisis help, support groups, and counseling.

Job help, such as financial aid, job training, and education programs.

Support for seniors and people with disabilities, including home meals, transportation, and health care referrals.

Youth programs like after-school activities, summer camps, mentoring and protection services.

Disaster preparation and response.

By calling, 211, visiting pa211sw.org, or texting a ZIP Code to 898-211, people can receive free, private help from thousands of programs and services in their neighborhood that can make their lives better and more equitable.

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