NOTICE:
On September 10, 2024, at 9 a.m., at Allegheny County Police Academy, Baldwin Twp.’s Civil Service Commission shall administer eligibility tests for Full-Time Patrolman. (Physical Agility test at 9 a.m.; written exam immediately thereafter only to those who pass physical agility test.) Must be eligible for Act 120 Cert., U.S. Citizen; age 21+; 60+ credits from accredited college/university or 2+ yrs. experience as civ./mil. police officer; physically/mentally fit to perform all duties, valid driver’s license. Application Deadline: Twp. must receive completed Application by August 29, 2024, at 4 p.m. To obtain Application, complete Job Description & Requirements, contact Charla Pfeil, Twp. Mgr., 10 Community Park Dr., Pittsburgh, PA 15234. 412-341-9597 or charla.pfeil@baldwintownship.com.
EOE
PRINCIPAL RESEARCH
ANALYST
Carnegie Mellon University, The Robotics Institute seeks Principal Research Analyst in Pittsburgh, PA to conduct research into fundamental computer and information science and develop solutions to major scientific computational problems requiring the analysis and development of logical or mathematical descriptions of functions to be programmed. Duties include: apply expertise in computer program and system specification, design, planning, implementation and validation for complex research projects; apply application domain knowledge to the assessment of performance requirements and alternative approaches; investigate and analyze feasibility and project resource requirements and make recommendations for staffing and scheduling; supervise and mentor junior research staff; in consult with project manager, specify, design and implement complex software systems and applications and database specifications (often as a group or team leader) or modify existing software to meet research needs and integrate into design; document designs and prepare operating instructions; contribute to proposals and reports; and related duties as assigned. Travel required within U.S. for conferences and sponsor on-site visits, approximately 1-2 times per year, 2-3 days per trip. Local telecommuting permitted up to 2 days per week.
Requirements: Master’s degree or foreign equivalent in information systems management, computer science, or related field. Must have knowledge of management of information systems, database analysis and design, data mining, business intelligence, applied statistics, data analytics computing and data analytics computing systems. Must be able to travel within U.S. for conferences and sponsor on-site visits, approximately 1-2 times per year, 2-3 days per trip. Apply online to CMU Staff Position 2021943 at cmu.edu/jobs
SOUTHWESTERN PENNSYLVANIA
CORPORATION
DIRECTOR, OFFICE OF
TRANSPORTATION PLANNING
General Purpose: Responsible for advising, assisting and acting on behalf of the Executive Director and Chief Operating Officer in planning, development, implementation and administration of commission transportation related programs and projects as assigned in support of the agency’s role as the region’s designated transportation metropolitan planning organization and development district. Directs the preparation of required program documents that include: the region’s Transportation Improvement Program (TIP) and the region’s Long-Range Transportation Plan (LRTP) in addition to other financial projections, project budgets, RFP’s, and project scope descriptions.
Essential Functions:
Applies federal and state transportation planning guidelines in the development and management of all related programs.
Create and facilitate collaborative networks of federal, state, and local concerns to promote effective regional transportation planning.
Ensure that the agency meets all requirements necessary to maintain its MPO designation.
Education / Experience Requirements:
Master’s degree in Planning, Engineering or other closely related field preferred.
Ten (10) years of related experience with a minimum of two years program management experience.
Two (2) years’ experience of working with public officials at all levels and the media.
For full job description, please visit our site. https://www.spcregion.org/
MANAGER OF CUSTOMER EXPERIENCE
Pittsburgh Regional Transit is seeking a Manager of Customer Experience to organize, manage, and monitor the daily functions of the Customer Experience Department including oversight of employees. Assists the Director of Customer Experience with the reporting, collaboration and imÂplementation of customer-focused agency initiatives to enhance the quality of customer experience. Ensures alignment of initiatives with Strategic Plan Customer
Experience focused goals to improve satisfaction, and drive brand loyalty to retain and attract riders.
Essential Functions:
- Assists the Director of Customer Experience with the development and implementation of customer-centric strategies that enhance both internal and external customer satisfaction.
- Manages and reports customer satisfaction data throughout the agency to drive awareness of customer perception, need and satisfaction to drive customer-focused decision making.
- Supervises non-managerial employees within the Customer Experience Department.
- Manages employee workflows, delegating tasks and monitoring performance.
- Conducts regular meetings and collaborates with cross-functional teams to assist in coordination of customer experience initiatives, projects, and efforts.
Job requirements include:
- High School Diploma or GED.
- BA/BS degree in Business Administration, Communications, Transportation, or directly related field from an accredited school. Directly related experience may substitute for the education on a year-for-year basis.
- Minimum five (5) years of customer service or relations experience, with three (3) years in a transit or customer service-related field.
- Minimum three (3) years of experience in management role.
- Professional and effective communication skills. Must be able to prepare status reports, create communiÂcations content, present in front of both internal and external customers, read, and write routine reports and correspondence.
- Problem solving. Ability to lead, manage, and motivate teams in challenging and ever- changing environments.
- Ability to translate data and insight into business improvement, delivering tangible and measurable benefits.
- Excellent time management skills. Must be able to prioritize and delegate tasks as needed to meet deadlines.
- Customer Oriented.
- Demonstrated ability in the use of Windows, Microsoft Word, Excel and PowerPoint.
- Valid PA driver’s license.
Preferred attributes:
- Strong understanding of Port Authority operations procedures, regulations, and policies.
- Prior experience in public speaking.
- Prior experience in project management.
- Prior experience in analyzing data.
- Knowledge of transportation sector
We offer a comprehensive compensation and benefits package. Interested candidates should forward a cover letter (with salary requirements) and resume to:
Joe Sekely
Employment Department
345 Sixth Avenue, 3rd Floor
Pittsburgh, PA 15222-2527
JSekley@RidePRT.org
EOE
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